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Strategic Focus

Name *

First

Last

Company Name *

Company Logo *

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Vision and Mission

Vision and Mission *

Vision Statement

A vision statement outlines an organization's desired future state or long-term aspirations.

Example Vision *

Co C is Southeast Asia’s largest used car marketplace.We transform traditional way of buying and selling cars through innovative technological solutions.

Custom Vision *

Mission Statement

A mission statement defines an organization's purpose, what it does, and its approach to achieving goals, typically focusing on the present.

Example Mission *

Co C transforms traditional buying and selling cars experience by offering a trustworthy and transparent experience, enabled through proprietary pricing algorithms, AI enabled capabilities and innovative technological solutions. We focus on the automotive ecosystem with business operations in retail, insurance, aftersales and financing. Co C is headquartered in Singapore and currently present in 7 markets including Singapore, Malaysia, Indonesia, Thailand, Japan, Taiwan and Hong Kong.

Custom Mission *

Financial Objectives and Key Results (OKR)

Financial Objectives and Key Results (OKR) *

Financial OKR 1: Revenue Growth and Business Model Innovation

Financial OKR 1 Focuses on expanding the organization's top-line performance through new revenue channels.

Example Financial OKR 1 *

Increase net revenue in emerging markets by 20% through localized product offerings.

Custom Financial OKR 1 *

Responsible Personnel for Financial OKR 1

Select the personnel who will lead the execution of revenue growth initiatives.
This includes driving product launches, managing go-to-market activities, and ensuring monetization targets are achieved.
This role coordinates cross-functional teams and is directly responsible for delivering revenue outcomes.

Responsible Personnel - Financial OKR 1 *

Financial OKR 2: Cost Optimisation and Operational Efficiency

Financial OKR 2 focuses on bottom-line improvement through efficiency and cost reduction.

Example Financial OKR 2 *

Improve gross margin by 5% through supply chain optimization.

Custom Financial OKR 2 *

Responsible Personnel for Financial OKR 2

Select the personnel who will lead the execution of cost optimisation initiatives.
This includes managing cost-reduction projects, automating core processes, and consolidating systems.
These personnel ensures initiatives are delivered on time and within scope to achieve targeted savings.

Responsible Personnel - Financial OKR 2 *

Customer Objectives and Key Results (OKR)

Customer Objectives and Key Results (OKR) *

Customer OKR 1: Customer Experience and Satisfaction

Customer OKR 1 focuses on making the customer experience exceptional.

Example Customer OKR 1 *

Increase customer satisfaction ratings by 25%.

Custom Customer OKR 1 *

Responsible Personnel for Customer OKR 1

Assign the personnel who will lead the delivery of customer experience improvements.
This includes implementing onboarding enhancements, driving self-service upgrades, launching Voice-of-Customer (VoC) programs, and improving service responsiveness.
This role ensures KPIs like NPS, CSAT, and CES are achieved.

Responsible Personnel - Customer OKR 1 *

Customer OKR 2: Customer Acquisition and Behavioral Growth

Customer OKR 2 focuses on scaling the customer base and maximizing engagement behaviors.

Example Customer OKR 2 *

Expand customer base by 30% in Tier 2 cities.

Custom Customer OKR 2 *

Responsible Personnel for Customer OKR 2

Assign the personnel who will lead the execution of acquisition and engagement initiatives.
This includes overseeing targeted campaigns, driving conversion programs, managing reactivation strategies, and coordinating referral and segmentation efforts.
They are accountable for achieving growth metrics across customer touchpoints.

Responsible Personnel - Customer OKR 2 *

Process Objectives and Key Results (OKR)

Process Objectives and Key Results (OKR) *

Process OKR 1: Cross-Functional Coordination and Decision-Making

Process OKR 1 focuses on improving team-to-team process collaboration, speed, and alignment.

Example Process OKR 1 *

Reduce customer wait times by 20% to boost service efficiency.

Custom Process OKR 1 *

Responsible Personnel for Process OKR 1

Select the individuals who will drive the implementation of cross-functional improvements.
This includes facilitating planning cadences, managing shared knowledge systems, and ensuring teams follow consistent coordination protocols.
These personnel ensure timely execution of joint deliverables and workflow alignment.

Responsible Personnel - Process OKR 1 *

Process OKR 2: Standardization, Monitoring, and Quality Control

Process OKR 2 focuses on improving process integrity, repeatability, and audit-readiness.

Example Process OKR 2 *

Automate 50% of manual QA processes to increase operational scalability.

Custom Process OKR 2 *

Responsible Personnel for Process OKR 2

Assign the individuals who will lead the execution of process standardization and quality control efforts.
This includes documenting workflows, implementing audit mechanisms, improving SOP compliance, and facilitating quality assurance practices.
These personnel ensure process integrity and repeatability across units.

Responsible Personnel - Process OKR 2 *

Organization Capabilities

Organization Capabilities *

Organization Capability 1: Leadership Development and Cultural Alignment

Organization Capability 1 focuses on shaping leadership culture and values.

Example Organization Capability 1 *

Enhance core product features (e.g., latency, battery life, size) by 15% to solidify our competitive advantage.

Custom Organization Capability 1 *

Responsible for Organization Capability 1

Select the individuals who will drive the implementation of leadership development and cultural initiatives.
This includes managing succession planning, running values workshops, launching coaching programs, and monitoring engagement metrics.
They are accountable for day-to-day execution and milestone achievement.

Responsible Personnel - Organization Capability 1 *

Organization Capability 2: Capability Building and Workforce Enablement

Organization Capability 2 focuses on building practical skills, systems, and measurable development progress.

Example Organization Capability 2 *

Strengthen cross-functional collaboration to accelerate innovation cycles by 15%.

Custom Organization Capability 2 *

Responsible for Organization Capability 2

Appoint the individuals who will lead the delivery of training, onboarding, and capability-building programs.
This role ensures training hours are met, certifications are completed, knowledge platforms are launched, and cross-functional learning milestones are achieved.

Responsible Personnel - Organization Capability 2 *

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Border Sections

Basic, 2 days

Building and Leading High Performance Teams

The ability to build and lead high performance hybrid teams in the new normal is key to professional and organizational success.

This 2-day course aims to help entrepreneurs and business managers understand their unique strengths within the context of a team, as well as the strengths of their team members.

Through experiential exercises and 360 evaluations, participants will be introduced to techniques that will help them discover, develop and motivate the talents in their team to enhance collaboration, productivity and drive business growth in their organizations.

Learn More

Intermediate, 2 Full Days (Weekdays)

Business Analytics: Using Analytics to Solve Business Problems and Create Opportunities

Today, every organisation is trying its best to use business analytics for its decision-making purposes. It is a must-have for businesses that want to excel in today’s competitive landscape and stay ahead of the curve.

Business analytics is the methodology or tool that breaks down past performances to draw the plan for the future and make informed decisions. It essentially comprises quantitative and statistical analysis, predictive modelling, data mining, multivariate testing, and more.

This course aims to equip managers and business executives with the tools and framework to make data-driven decisions. Participants will learn about visualising the insights in a way that’s relatable, making it easier to see what actions need to be taken and ultimately how this information can be used in the business.

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Basic, 1 Full Day (Weekday)

Enhance Teaching Effectiveness with Learning Analytics and Data Visualisation (I) - Bootcamp for Educationists, Teachers and School Leaders

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In this boot camp, participants will develop a solid understanding of fundamental learning analytics theories and processes, and explore different types of educational data. By grasping these fundamental areas, they will have a better understanding of the field of learning analytics and be able to apply skills to improve student learning and school performance. The emphasis is to enable school leaders to improve school operations and for teachers to improve teaching effectiveness, by applying data-driven decision-making in schools.

Learn More

Basic, 2 Full Days (Weekdays)

Enhance Teaching Effectiveness with Learning Analytics and Data Visualisation (II) - Hands-on Training for Educationists and Teachers

In recent years, educators and school leaders have caught on and realised the importance of personalised attention. Everyone’s brain processes information differently and with the help of learning analytics, the model of education is gradually moving away from the unrealistic institution and towards every individual student.

This course is a follow-on from the 1-day learning analytics bootcamp Enhance Teaching Effectiveness with Learning Analytics and Data Visualisation (I) - Bootcamp for Educationists, Teachers and School Leaders. It is specifically designed for educators and school leaders to equip them with a deeper practical knowledge and more hands-on skills of different learning analytics and visualisation tools. They will gain experience working with educational data sets, building their competence and confidence in using these tools to help their students achieve their personalised learning goals and objectives.

Learn More

FAQ Sections

How Do Skills Future Grants Work?

Build & Lead High Performance Course Framework

Example: Company-Sponsored (SME)
Course Fee: $2,180
Less: 1.70% Skills Future Subsidy= ($1,526)

Additional Subsidy 20% = ($436)
For employee Age > 40 Years, 20% subsidy from a Mid Career Enhanced
For employee Age < 40, 20% subsidy from enhanced training support

Further defray via Absentee Payroll Funding = 18 hours x $4.50/hour = (S$81)
Total Actual Investment = S$2,180 – ($1,526 – $436 – $81) = Out of pocket S$137

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You can distribute your matrix to key stakeholders who can enhance your organization's growth.
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We own the copyright for our framework but you own can share your customized matrix with key shareholders who can enhance your organisation's growth.

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Disclaimer: All content on this website is provided for general informational purposes only and should not be construed as financial, investment, tax, or legal advice. The information on this website does not constitute a recommendation or endorsement to buy or sell any financial instrument or engage in any investment strategy. Readers are advised to consult with a qualified financial advisor or professional before making any investment decisions. By accessing this website, you accept these terms and irrevocably waive all claims against the publisher and its affiliates arising from reliance on the content.

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Strategic Focus

Vision and Mission

Financial Objectives and Key Results (OKR)

Customer Objectives and Key Results (OKR)

Process Objectives and Key Results (OKR)

Organization Capabilities

Preview your Matrix

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Courses

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Basic, 2 days

Intermediate, 2 Full Days (Weekdays)

Basic, 1 Full Day (Weekday)

Basic, 2 Full Days (Weekdays)

How Do Skills Future Grants Work?

What is your Fee Structure?

What Can I Do with my Matrix?

Who Owns the Rights to my Matrix?

Optimize your High-performing Teams

Leadership 360 AI

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